You are able to change the following security information, if you have access to your account:

* Password
* PIN Code (for crypto withdrawals)
* Phishing Code
* BtcTurk | Kripto Mobile Application

Turkish citizens are able to change 2 Factor Authentication method (switch between SMS and Authenticator application).

If you would like to change BtcTurk | Kripto mobile application password, you can log out (Account > Log Out) and log in again.

If you can't access your account for any reason, you can send an e-mail to support@btcturk.com from the e-mail account you have registered to BtcTurk | Kripto.

You are able to change the following information contacting the support team:

* E-Mail address
* Phone Number (Turkish Citizens)
* ID Information (Related to marriage, divorcement, name change on court order etc.)



You are able to change the following security information, if you have access to your account:
<ul>
<li>Password</li>
<li>PIN Code (for crypto withdrawals)</li>
<li>Phishing Code</li>
<li>BtcTurk | Kripto Mobile Application</li>
</ul>
Turkish citizens are able to change 2 Factor Authentication method (switch between SMS and Authenticator application).
If you would like to change BtcTurk | Kripto mobile application password, you can log out (Account &gt; Log Out) and log in again.
If you can't access your account for any reason, you can send an e-mail to <a href="mailto:support@btcturk.com" rel="nofollow noreferrer noopener ugc" target="_blank" class="hoverable underlined">support@btcturk.com</a> from the e-mail account you have registered to BtcTurk | Kripto.
You are able to change the following information contacting the support team:
<ul>
<li>E-Mail address</li>
<li>Phone Number (Turkish Citizens)</li>
<li>ID Information (Related to marriage, divorcement, name change on court order etc.)</li>
</ul>