In order for your e-mail change request to be processed, we kindly request that you deposit TL from your current TL account in your name to your BtcTurk account and send the e-mail address you would like to assign to your BtcTurk account via Live Support or via the e-mail address

Things to Pay Attention

  • There is no minimum TL deposit limit, you can deposit even 1 TL. However, we would like to remind you that the minimum TL withdrawal limit is 10 TL and you do not need to submit a receipt after the transaction.
  • If your account level is 2, your account level will be reduced to level 1 after the information change. If you wish, you can request to increase your account level after changing your information.
  • If you do not have access to your account, you can access IBAN and Recipient Name information by clicking on our BtcTurk Iban Information content.

Your e-mail change will be made after you convey exactly what we request from you.

We will notify you by e-mail when your e-mail address is changed.